Logo:Atlas Direct Travel Insurance
Image:Welcome to Atlas
 
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The policy contains a "cooling off" period which allows You to return it and obtain a full refund should you have justifiable reason to be dissatisfied with the cover provided.


At Atlas we champion one thing above everything else, a top quality Cover with the Worlds top insurance companies at a rate that nobody can beat. If you see a lower price offered for a like-for-like policy from one of our competitors, we will beat that quote by £1 without quibble. No other insurance company is offering this exceptional price guarantee.

Contact Us
Please contact us with any queries, suggestions, views, comments, etc. by emailing the relevant department.

 

How To Contact Us

Sales Related

If you need more information about the policy you wish to purchase, or have an enquiries relating to an existing policy or renewal then please Click Here to visit our Customer Care section.

This should be used for all enquiries except claims and medical screening.

 
Declaration of medical conditions

For all enquiries relating to your medical declaration please contact us here.
IMPORTANT: DO NOT USE FOR ANY OTHER QUERY - THE MEDICAL TEAM CANNOT ASSIST IN ANY AREA APART FROM MEDICAL SCREENING.

For policies issued on or after 01 July 2009 (but not with a policy number starting ADX/ADE):
contact Medical Screening on 0844 4824999 (quote ref:Atlas Travel Policy)

Looking to contact Medical Screening about an policy beginning "ADX" or "ADE"?

 
Claims Customer Care

For all enquiries relating to your claims please contact us here.
IMPORTANT: DO NOT USE FOR ANY OTHER QUERY - THE CLAIMS TEAM CANNOT ASSIST IN ANY AREA APART FROM CLAIMS.

For policies starting with "AXA" - contact our Claims line on 0844 482 4994 Quoting Reference Atlas 09

For policies starting with "ADE" or "ADX" - contact our Claims line on 0871 855 2288
quoting the reference "08ATL"
(For policies starting ATC, please call 08708 111 740 and quote the reference "Atlas2007" - or, prior to the 4th April 2007, please call 08708 111 703 and quote the reference "IGCS1486")

 
Webmaster

Need to know why strange things are happening on your screen?
Can't get access to the information you want?
Contact us here.

We aim to respond to all incoming mail within one working day (mon-fri).

contact our webmaster by clicking here.

Please, do not use "webmaster" for queries about receiving your insurance documents - instead, visit our Customer Care section.
 
Marketing

For all enquiries relating to Marketing, please contact us here.

Customers should not send requests to this email, it will not be passed to the correct department, which will delay responding to you - instead, Click Here to visit our Customer Care section..

We aim to respond to all incoming mail within 24hrs.(mon-fri).

click here to contact Marketing.

Atlas Direct
37 King's Exchange
Tileyard Road
London N7 9AH

tel: 08444 82 3400
fax: 08444 82 0500
open Monday to Saturday, 9am – 6.00pm

 
 


 
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