Logo:Atlas Direct Travel Insurance
Image:Welcome to Atlas
 
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The policy contains a "cooling off" period which allows You to return it and obtain a full refund should you have justifiable reason to be dissatisfied with the cover provided.


At Atlas we champion one thing above everything else, a top quality Cover with the Worlds top insurance companies at a rate that nobody can beat. If you see a lower price offered for a like-for-like policy from one of our competitors, we will beat that quote by £1 without quibble. No other insurance company is offering this exceptional price guarantee.

Contact Us
Please contact us with any queries, suggestions, views, comments, etc. by emailing the relevant department.

 

How To Contact Us

.
Sales Related

Need more information about the policy you wish to purchase or for all enquiries relating to your policy including any after sales queries please contact us here. We aim to respond to all incoming mail within 24hrs. (Monday - Saturday).

Pre-Sales Enquiries:
contact our Pre-Sales Administration by clicking here or call 0870 811 1700.

If you've already got a policy/quote:
If you have any query regarding your policy or need amendments made to it, please contact After-Sales Team by clicking here or call 0870 811 1700.

Complaints:
At Atlas, we try very hard to make sure that every one of our customers gets the very best service and policy. However, we understand that sometimes we may not always get it right for you.

Please, if we've made a mistake - tell us! We can only improve if we know what we've got wrong.
click here to contact our complaints team.

Documentation:
If for any reason you haven't received your documents - please click here to request they be re-sent.

 
Declaration of medical conditions

For all enquiries relating to your medical declaration including any after sales queries please contact us here.

For policies issued on or after 21 December 2007 (but not with a policy number starting ATC):
contact Medical Screening on 0871 855 3500 (quote ref:EA08ATL)

For policies issued on or after 4th April 2007:
contact Medical Screening on 08708 111 750
(For policies issued prior to the 4th April 2007, please call 08708 111 701, For Annual Multi-Trip policies: quote the reference "MSC10153" or quote "MSC10154" for Single Trip.)

 
Claims Customer Care

For all enquiries relating to your claims please contact us here.

For policies starting with "ADE" - contact our Claims line on 0871 855 2288
quoting the reference "08ATL"
(For policies starting ATC, please call 08708 111 740 and quote the reference "Atlas2007" - or, prior to the 4th April 2007, please call 08708 111 703 and quote the reference "IGCS1486")

 
Webmaster

Need to know why strange things are happening on your screen?
Can't get access to the information you want?
Contact us here.

We aim to respond to all incoming mail within one working day (mon-fri).

contact our webmaster by clicking here.

 
Marketing

For all enquiries relating to Marketing, please contact us here.

We aim to respond to all incoming mail within 24hrs.(mon-fri).

click here to contact Marketing.

Atlas Direct
37 King's Exchange
Tileyard Road
London N7 9AH

tel: 08444 82 3400
fax:0870 811 1800
open Monday to Saturday, 9am – 6.00pm

 
 


 
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